By engaging with us through our website, email, phone, or any other communication method, you agree to the following Terms and Conditions. ESDL Group is a digital solutions provider specializing in web development, application development, cloud security systems, education technology, and other custom software services. We deliver high-quality, tailored digital products designed to meet the specific needs of businesses and individuals.
Our developers, engineers, and designers are experienced professionals who work with dedication and technical precision to ensure each project is completed to the highest standard. If you have any questions before proceeding, we encourage you to reach out. We’re always happy to provide clarity.
Please note that all work provided by ESDL Group is considered custom and/or digital in nature. As such, all sales are final. We maintain a strict no-refund policy once a service has been initiated or a digital product has been delivered.
1. Service Nature and Client Responsibility
All services provided by ESDL Group are customized according to client needs. You are responsible for providing accurate information, timely communication, and any materials required for the project. Delays caused by lack of input or approval may impact delivery timelines.
2. Independent Professionals
Some parts of our service may involve independent professionals or contractors who operate under their own business structure. While we collaborate closely, these individuals are not employees of ESDL Group and operate under their own professional responsibility.
3. No Refund Policy
Due to the custom and digital nature of our services and products, we do not offer refunds, returns, or cancellations once a project has started or a product has been delivered.
By proceeding with a purchase, consultation, or service agreement, you acknowledge and agree to this no-refund policy. If you have questions or need clarification prior to placing an order, please contact us—we are happy to help.
4. Intellectual Property
All materials created by ESDL Group—including but not limited to code, designs, content, and documentation—remain the intellectual property of ESDL Group unless otherwise agreed upon in writing. A limited, non-transferable license may be granted to use deliverables for agreed purposes.
5. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our website or services. All digital tools, software, and systems are provided “as is” unless stated otherwise.
6. Modifications to Services or Terms
We reserve the right to modify or discontinue any service or update these Terms at any time. Changes will be posted on this page, and your continued use of our site or services constitutes acceptance of those changes.
7. Governing Law
These Terms are governed by the laws of California. Any disputes arising from the use of our services or website shall fall under the exclusive jurisdiction of the appropriate courts in that region.